Outstanding!! This word describes everything about this insurance agency. Paul and Lisa go above for every customer as if they were family. I have been receiving amazing customer service from them for over 10 years.
If you are looking for an insurance agent that always has your back you have definitely chosen the right place.
Lowell, United States
Balakin Insurance has taken care of our insurance needs for more than 25 years. Paul offers great service and many options with coverage. Home, auto, renters insurance, umbrella policies, you name it and they can make it happen. Coverage is cost effective and they can make a plan suit your needs. Recently a friend was in desperate need of coverage for his property (long story…), no one could get a policy written for him. I took the dilemma to Paul and he saved the day. Not only did he manage to get the home covered, the next year he consolidated other properties and saved the homeowner lots more cash! Do yourself a favor and call Balakin Insurance for a quote. See what a true family run business can do for you! CAC of Chelmsford, MA
Cheryl Wilson Callahan
I have been with Balakin Insurance company over 20 years and still love this company. Anthony and Lisa are always right there and so helpful with anything I need. Thank you guys for always giving the best customer support all the time!!
Excellent service and an honest good insurance deal. I have been with them for twenty years and I have never had a problem.
I've been with Paul Balakin Insurance 20+ years and I have never had any issues. Paul, Lisa, and Anthony will go above and beyond to make sure your questions or needs are met.
I’ve been with Paul A. Balakin for a little around a decade. Throughout this time. I’ve worked primarily with Lisa. She has been an absolute dream to work with no matter what the reason. Whether it was a happy event like adding a vehicle and adjusting coverage or having an accident and dealing with the fallout, Lisa has been there for me. I’ve met Paul on a couple of occasions as well - great guy! Just a feel good, down to earth agent who actually cares about their insured. Lisa, Paul and co. have my highest recommendation.
I recently got my license back and couldn't get a straight answer about what I needed to do to get insured. I called three other brokers in the area. I got in touch with Anthony at Balakin Ins. he took me right in and sat me down. He told me (not to worry we'll get you insured.) Lisa told me exactly how it would work for me. Between Anthony and Lisa, I was in and out, in about 25 mins. The day before I got my policy Anthony spent 52mins on hold with R.M.V. to get me the info that I couldn't get the day before. I went to school with Erica and Paul Jr. they've always been a close family. Now they are my go to place for any Ins I will ever need.
thank you Lisa & Anthony
Daniel St cyr
I’ve been with Balakin insurance probably for a good 20 years now. In the beginning I would always meet with Paul Balakin Sr. and he was always personable and and great to deal with. Some years later he handed the majority of responsibilities off to his Niece Lisa who is just the friendliest and most helpful person you've could ever meet. I'm a challenging customer because I have a business with several vehicles (that I will sometimes forget to keep up with the insurance) yet even when I call on the phone she recognizes my voice and is ALWAYS happy to help. I will NEVER even consider using ( ) Insurance agency. They make you feel like family when you walk in there and that is so hard to find these days.